Heeton Concept Hotel - City Centre Liverpool Exterior photoHeeton Concept Hotel - City Centre Liverpool Interior photoHeeton Concept Hotel - City Centre Liverpool Interior photo
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From95US$ /night
Check-in
11Jun2026Select date
Check-out
12Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

James Street, Liverpool, United Kingdom, L27PQ
-
Close to the waterfront
Very good
7.9
/10
3.5
3.7
/5

4-star city-centre accommodation in Liverpool

Location

Heeton Concept Hotel - City Centre Liverpool is situated directly in the city centre, providing easy access to Liverpool's cultural venues and attractions. The hotel is within walking distance of the Royal Albert Dock, Liverpool ONE shopping complex, and the historic Cavern Club. Guests can explore the vibrant music and arts scene, all located within a short distance from the hotel's entrance.

Rooms

The hotel includes 100 stylish and spacious rooms, equipped with high-quality bedding and contemporary furnishings. Each room boasts an en-suite bathroom, flat-screen television, and premium toiletries. Guests may select from a range of room types, including family rooms that accommodate up to four people.

Dining

The hotel features an on-site restaurant, The Room, offering a variety of breakfast options and a welcoming atmosphere. Guests can enjoy a selection of local and international dishes, catering to diverse palates. The hotel's bar provides a relaxed setting to unwind with evening drinks.

Business Facilities

Heeton Concept Hotel offers versatile meeting spaces equipped with modern audio-visual technology. Business travelers can utilize the dedicated business center, complete with printing and copying services. The hotel provides professional support to ensure successful events and meetings.

Transport Links

The hotel is strategically located near the Liverpool Lime Street railway station, which connects to major destinations across the UK. Public transport options, including buses and metro links, are conveniently nearby. Additionally, Liverpool John Lennon Airport is approximately 8 miles away, offering easy access for international travelers.

Highlights

Location: city centre, close to attractions

Rooms: 100 stylish rooms with en-suite bathrooms

Dining: The Room offers a variety of dishes

Business: meeting spaces with modern technology

“I appreciate its design-focused concept and its position above James Street Station, providing immediate access to transportation; family-friendly amenities, such as cots, enhance its broad appeal. It would be a real gem with investments in improved services. In my opinion, the location is very convenient for accessing Liverpool's attractions.”
Hotel logo
Olivia SmithEditor-in-Chief at Cheaphotels
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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
King Room
2 persons
250 sq. feet 
1 King-size bed
Shower
Heating
Executive Suite
2 persons
390 sq. feet 
2 Double beds
Shower
Heating
Deluxe Suite
2 persons
390 sq. feet 
1 Double bed
Shower
Heating
Twin Room
2 persons
250 sq. feet 
2 Single beds
Shower
Heating
Click button to see more rooms
Show all rooms
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Room rates & availability calendar

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Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities: Very good
7.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle

Business

  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Heeton Concept Hotel - City Centre Liverpool Location

James Street, Liverpool, United Kingdom, L27PQ
Map view
James Street, Liverpool, United Kingdom, L27PQ
Nearby
Mall
The Cavern Club
1300 ft
Museum
Museum of Liverpool
1800 ft
Royal Liver Assurance Pier Head
Royal Liver Building
1900 ft
Harbour
Pier Head
1900 ft
LiverpoolEngland
Mathew Street
1400 ft
Mall
Liverpool ONE
1700 ft
9 Albert Dock
The Piermaster's House
1900 ft
Horton House Exchange Flags
Nelson Monument
1100 ft
Cunard Building Water Street
Cunard Building
800 ft
St. Nicholas Place
Memorial to the Engine Room Heroes of the Titanic
1400 ft
Cunard Building Water Street Pier Head Entrance
British Music Experience
800 ft
Art object
Eleanor Rigby Statue
1500 ft
Park
Chavasse Park
1800 ft
Shopping Area
Metquarter
1900 ft
Restaurants
The Liverpool Pub
500 ft
14 James Street
The Captain Alexander JD Wetherspoon
300 ft
15 James Street Victoria House
Shiraz Turkish BBQ restaurant
1300 ft
19 North John Street
The Cornmarket
400 ft
Old Ropery
Chop Chop
400 ft
Unit 2 Britannia Building
My Flat White
400 ft
44 Fenwick Street
Pret A Manger
600 ft
4 Paradise Place Unit 56a
Sanctuary Tap
900 ft
18 Castle Street
Dockside Sports Bar
3700 ft
Mann Island
Explore Liverpool
Explore Liverpool's Charm
Top Attractions
Activities
Dining
Entertainment
Royal Albert Dock Liverpool
Royal Albert Dock Liverpool
9-minute walk
Historic dock filled with shops, galleries, and restaurants. Great for leisurely strolls and waterfront views.
The Beatles Story
The Beatles Story
12-minute walk
A unique museum dedicated to the lives and music of The Beatles. Features memorabilia and interactive exhibits.
Merseyside Maritime Museum
Merseyside Maritime Museum
9-minute walk
Showcases maritime history with exhibits on shipping, trade, and Liverpool's naval heritage. Free admission.
Liverpool Cathedral
Liverpool Cathedral
20-minute walk
UK's largest cathedral featuring stunning architecture and panoramic views from the tower. Guided tours available.
Liverpool Marina
20-minute walk
Offers sailing, water sports, and scenic walks along the waterfront. Ideal for outdoor enthusiasts.
Spa at 30 James Street
5-minute walk
Luxurious spa offering relaxation treatments. Perfect for unwinding after a day of sightseeing.
Tate Liverpool
Tate Liverpool
8-minute walk
Contemporary art museum with rotating exhibitions and family-friendly activities. Great cultural experience.
The Liverpool Pub
The Liverpool Pub
2-minute walk
Casual pub serving classic British fare. Known for its friendly atmosphere and local beer selection.
Shiraz Turkish BBQ Restaurant
5-minute walk
Authentic Turkish cuisine in a vibrant setting. Specializes in grilled meats and vegetarian options.
Chop Chop
Chop Chop
2-minute walk
Offers delicious Asian dishes. Popular for its quick service and flavorful menus ideal for busy travelers.
The Cavern Club
The Cavern Club
5-minute walk
Legendary venue known for live music, especially Beatles tribute acts. Family-friendly atmosphere with rich history.
M&S Bank Arena Liverpool
M&S Bank Arena Liverpool
13-minute walk
Hosts concerts, exhibitions, and sporting events. A hub of entertainment just a short walk from the hotel.
Concert Square
Concert Square
12-minute walk
Vibrant nightlife hub with bars, clubs, and restaurants. Famous for live music and social atmosphere.
Getting around town
City Centre
Liverpool10 min  ·  2700 ft
Airports
Liverpool John Lennon (LPL)21 min  ·  8.5 mi
Chester Hawarden (CEG)53 min  ·  21.6 mi
Train
Liverpool James Street Station2 min  ·  400 ft
Liverpool Moorfields Train Station6 min  ·  1700 ft
Bus
Bus stop14 min  ·  3700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 06:00-11:00
Guest Parking
Public parking is possible at a location nearby at GBP 17.60 per day.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Hungarian, Romanian, Polish, Greek, Hindi
Year renovated:
2010
Number of floors:
5
Number of rooms:
154
Former name
Days Inn Liverpool

Reviews and Ratings

What past guests shared about their stay
Review summary
Based on recent reviews
Powered by AI
Heeton Concept Hotel - City Centre Liverpool enjoys a great location, especially convenient as it's right next to the train station and a short walk to Liverpool One shopping centre and Matthew Street bars. Guests frequently mention the spacious rooms, some equipped with two double beds, a kettle, and a large shower; it's also good value for money. Some have noted occasional issues, such as with card machines. Overall, the hotel is considered a clean and comfortable base for exploring Liverpool.
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Review score
Based on 1615 verified reviews
7.7/10
Very good
78%
Recommend
Location
9.3/10
Free Wi-Fi
8.5/10
Facilities
7.7/10
Paid Wi-Fi
8.0/10
Pros
Spacious room
Personalised card
Great location
Cons
Extractor fans
Unhelpful staff
Guest reviews
based on 1615 reviews
7.7/10
based on 4023 reviews
7.9/10
Christopher from United Kingdom
Business traveller
King Room
3 nights in November 2025
|
Reviewed: February 17, 2026
8/10
central locationquality toiletriespowerful shower
the location proved convenient as i found myself moments from the train station it allowed me to quickly explore the city center nearby the provided toiletries were high quality i especially liked the body lotion the powerful shower was very welcome after a long day.
the air conditioning unit did not seem fully functional i found the room a bit too warm for my liking.
0 Helpful
connor from united states
Single
king room
3 nights in November 2025
|
Reviewed: January 27, 2026
6/10

some issues

convenient locationbroken thermostatnon-functioning plugs
the location was convenient, near the train station.
I was frustrated. the thermostat in my room didn't work. It was really cold and the duvet was thin with no extra blankets. also, most of the plugs didn't work, annoying because i needed to charge my devices.
0 Helpful
Philip from United Kingdom
Single
Twin Room
3 nights in November 2025
|
Reviewed: November 22, 2025
6/10
bathroom ventthin walls
the room i got, a 'twin room', wasn't great. the bathroom vent wasnt working, it. also, the walls are pretty thin, i heard noises from other rooms a lot. it really was not a relaxing experience and i didn't get good sleep.
0 Helpful
sophia from united kingdom
Family with children
family room
3 nights in October 2025
|
Reviewed: November 03, 2025
9.3/10

central city stay

spacious roomclean chairshelpful staffextra supplies
the room had plenty of space. i found clean chairs to relax. watching tv was an option. the staff helped with directions. they provided extra tea and coffee when i asked.
i noticed some slight issues with the card machines during a late checkout attempt, causing a minor inconvenience.
Location
10/10
the hotel provides convenient access to museums. docks and attractions are nearby. the mersey ferry and liver building are close. public transport is right outside. the cavern quarter is just minutes away.
Dining
9/10
there are several breakfast spots nearby. restaurants and grocery stores are also very close. these options offer convenient choices for meals and snacks . many options are within walking distance.
Service
9/10
the staff are friendly. they are competent and efficient. they are very helpful and always ready to assist. they try to. communication was effective and helpful.
0 Helpful
|
Show more
lily from united kingdom
Single
king room
3 nights in August 2025
|
Reviewed: September 08, 2025
8.7/10

convenient city stay

convenient locationhelpful staffspacious roomluggage storage
The location proves undeniably convenient. It is quite close to james street station. i found helpful staff present at the front desk around the clock. They provided immediate assistance. the room was spacious, equipped with multiple amenities. It featured a powerful shower with provided toiletries. i greatly appreciated the availability of luggage storage after checkout. It allowed convenient exploration until my departure.
The room overlooked a noisy street. This resulted in disturbances throughout the night. This affected my sleep quality.
Facilities
9/10
The hotel offers a storage service for luggage, ideal when exploring without baggage. the rooms are equipped with tea and coffee making facilities. These are great for a quick beverage. a 24-hour front desk ensures assistance is always available!
Service
8/10
The staff demonstrated readiness to resolve issues and provided helpful solutions. They seem well-trained. check-in was straightforward and efficient. It took minimal time! the staff provided directions and information about local attractions.
Dining
9/10
Various dining options exist nearby. These include several restaurants and pubs within a short walk. a wetherspoons pub located across the street provides affordable meals and drinks. vending machines provide quick access to snacks and refreshments.
0 Helpful
|
Show more
Sawyer from United States
Single
king room
4 nights in August 2025
|
Reviewed: August 26, 2025
6/10

decent location, some drawbacks

great locationcentral locationclean roomfriendly staffno air conditioningoffered fanmissing fanhallway noise
the hotel has a great location. it is close to many attractions. the room was clean. the staff seemed friendly during check-in.
the hotel room did not have air conditioning . it was a hot time of year. the hotel offered a fan but it never arrived. there was also noise in the hallways from other guests.
0 Helpful
Robert from United Kingdom
Single
Twin Room
4 nights in June 2025
|
Reviewed: August 22, 2025
8/10
quick serviceclean room
the hotel is close to the train station.. it is only seconds away. the front desk staff seemed very polite and helpful, and i appreciate the quick service i received. the room was a good size and very clean.
some channels on the tv did not work.
0 Helpful
FAQs
About Heeton Concept Hotel - City Centre Liverpool
What time is check-in and check-out at Heeton Concept Hotel - City Centre Liverpool?
Check-in is at 15:00 and check-out is by 11:00.
Does Heeton Concept Hotel - City Centre Liverpool have on-site dining options?
The hotel features a restaurant serving traditional British cuisine.
Which popular attractions are close to Heeton Concept Hotel - City Centre Liverpool?
Nearby attractions include the Museum of Liverpool (0.5 km), Albert Dock (1 km), and Tate Liverpool (1 km).
What are the room amenities available at Heeton Concept Hotel - City Centre Liverpool?
Rooms include air conditioning, a flat-screen satellite TV, free Wi-Fi, and a coffee/tea maker.
What are the parking options available at Heeton Concept Hotel - City Centre Liverpool?
Public parking is available nearby for a fee.
Are there any restaurants within walking distance of Heeton Concept Hotel - City Centre Liverpool?
Nearby restaurants include The Restaurant Bar & Grill (0.5 km), MEET Argentinian Restaurant (0.5 km), and Bacaro (0.5 km).
Does Heeton Concept Hotel - City Centre Liverpool provide any services for business travelers?
The hotel offers express check-in and check-out, along with laundry services.
How far is Heeton Concept Hotel - City Centre Liverpool from Liverpool John Lennon Airport?
The hotel is 15 km from Liverpool John Lennon Airport.
Is Heeton Concept Hotel - City Centre Liverpool accessible for guests with limited mobility?
The hotel features wheelchair access and lower sinks for accessibility.
What extra amenities does Heeton Concept Hotel - City Centre Liverpool provide for families?
Family-friendly amenities include cots and a children's menu.

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11Jun2026Select date
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Rooms and Guests2 Guests, 1 Room